Choose the correct workspace before changing its details. These details belong to the selected business, while your sign-in email belongs to your user account.
Update the business profile
Open Workspace settings → Business details. Review the business name, category, description, and the other fields relevant to your activity.
- 1Keep your workspace name recognizable.
- 2Choose the category that describes your business.
- Update the information that has changed, such as your website or business contact details.
- Review the available country, language, currency, and timezone preferences.
- Correct any validation messages beside a field.
- Save your changes and wait for confirmation.
- Reopen the page to check that the saved values are correct.
Keep the workspace recognizable
Use the General settings area for the workspace’s general details where available. A clear workspace name helps teammates choose the right business before sending messages or connecting stores.
Updating a business name does not move an integration to another workspace or change the connected WhatsApp number. Use the corresponding integration or inbox settings for those tasks.
Check schedules after a regional change
When changing regional preferences, review scheduled campaigns and notification settings separately. Do not assume that an existing scheduled item was automatically moved to a new time.
If you cannot edit the profile, ask your workspace owner to check your role permissions.